High Demand Products Policy
High Demand Products Policy
Table Top Warfare strives to bring you the newest and best products available. We know how exciting, and how competitive, the release of a high demand product can be. This policy exists to give every customer in our community, whether a regular player or a genuine collector, a fair opportunity to purchase these products.
High demand products are items where customer demand significantly exceeds available stock, typically due to limited production runs, retailer allocations, or exceptional popularity. To manage fair access to these products, we have a number of measures in place, and this policy outlines how they work and what happens when they are misused.
We regularly review and refine these measures based on feedback from our community, and this policy will be updated from time to time to reflect that.
Purchase Limits
High demand products are subject to a per-person purchase limit, which will be clearly stated on the product listing or in-store. These limits are not per store or per day. They apply per customer, in total, for the release period of that product, across all purchase methods (online and in-store) and across all Table Top Warfare stores and staff members until such time as the purchase limit is removed.
Loyalty Account Requirements
Selected high demand products can only be purchased by customers with a valid, verified Table Top Warfare Loyalty account. Each customer is entitled to hold one Loyalty account. Accounts are tied to an individual and their verified details, and are used to track purchases of high demand and allocated products to ensure limits are being observed fairly across our stores. Loyalty accounts are subject to our Loyalty Program Terms & Conditions, which we strictly enforce.
Allocation Process
Where stock of a high demand product is limited, we may use an allocation process to distribute available stock as fairly as possible across our customer base and stores. Allocation methods may vary by product and will be communicated at the time, but are always designed with the same goal: giving genuine players and collectors, not resellers, the best chance to purchase.
Additional Measures
We are committed to finding effective, fair ways of managing high demand product releases. In addition to the measures already in place, we may also implement the following measures for specific high demand products at our discretion:
- Larger deposit requirements on selected high demand products
- Cutting factory seals on high demand products at the point of sale to help prevent resale
Cutting factory seals in particular is not something we want to do, and it's not the experience we want for our customers. It is a measure we will only introduce if exploitation of our current measures continues.
Reselling
High demand products purchased from Table Top Warfare are intended for personal use, play, or collection, not for resale. Reselling contributes directly to stock shortages and prevents genuine local players and collectors from accessing the products they want. We actively monitor for purchasing patterns consistent with reselling activity and reserve the right to refuse, limit, or cancel orders where we reasonably believe products are being purchased for resale. We also actively monitor marketplaces for reseller activity.
Prohibited Conduct
The following conduct is a breach of this policy:
- Creating or using more than one Loyalty account
- Allowing other individuals to use your Loyalty account or using other individuals Loyalty accounts
- Purchasing, or attempting to purchase, above the stated limit for a product across multiple transactions, staff members, or stores
- Coordinating with others to circumvent purchase limits on their behalf
- Any other conduct intended to exploit our purchase limits, loyalty requirements, or allocation processes
-Purchasing of products with the sole intention to resell for a profit
Consequences of a Breach
Where we identify a breach of this policy, we reserve the right to:
- Cancel any order(s) associated with the breach; a 3.5% admin fee may be applied to the order total, consistent with our Preorder Policy
- Suspend or close any associated Loyalty account(s)
- Prohibit individuals from obtaining a Loyalty account
- Restrict a customer from purchasing high demand products, or from purchasing from Table Top Warfare entirely, in future
We do not take these actions lightly, and we do not enjoy having to enforce them. However, our priority is ensuring fair access to high demand products for our genuine players and collectors, and we will act where necessary to protect that.
This policy should be read alongside our Loyalty Program Terms & Conditions and Preorder Policy, both of which we strictly enforce.
If you have a question about this policy or would like to report suspected reselling or exploitation of our purchase limits, please contact us or email info@tabletopwarfare.com.au.
Last Updated: 4th of August 2026.
